Admittedly, the seas of the Health and Dental Plans are pretty difficult to navigate. Fortunately, the KSU's Internal Coordinator, John Adams, is dedicated to helping you through the process.
You can get in contact with John by emailing ic@ksu.ca, or telephoning the KSU Offices at 902-429-3399.
You can also contact Green Shield directly, as they are often helpful, through their website at www.greenshield.ca, or by phone at 1-888-711-1119 (you will need your Green Shield I.D. when you call, which is "UKC + 6 numerical digits of your student number + 00").