Benefits guide

General Information

By using the collective buying power of our members, and of students across Canada, the King’s Students’ Union is able to offer affordable extended health and dental coverage to all students at King’s. The plan is administered by the KSU (not the university administration). We are given assistance designing, negotiating, and administering the plan through the National Student Health Network, a service of the Canadian Federation of Students.

Students enrolled in this year’s plan are eligible to receive reimbursement on drug, paramedical, dental and other medical expenses from September 1, 2018 until August 31, 2019. The cost of the health plan for the full coverage year is $177.72 and $89.64 for dental coverage ($267.36 total).

All full time King’s students you are automatically enrolled in both the health and dental plans, and are charged the appropriate fee. Full time students with comparable coverage can opt out of one or both of the plans between September 1, 2018 to September 18th, 2018. Part time students who wish to be covered can opt in to the plan by filling out a form in the KSU office. Students with family members or other dependents who they wish to include on their plan can enroll them in the KSU office.

The plan offers direct billing for most services. This means that rather than paying the full cost of the service and then sending in receipts to Green Shield, your service provider can bill Green Shield directly and you will have to pay just a fraction (normally one-fifth) of the cost up front. Some smaller providers may not offer direct billing but most pharmacies, hospitals, dental offices, and larger paramedical clinics should be able to direct bill. Make sure you have your health plan card or know your health plan number and tell the person billing you that you have a plan which offers direct billing! Details on how to file non-direct billing claims can be found on Green Shield’s webpage. Greenshield offers online claims and has recently developed a mobile app to help you manage your health and dental plan. Visit the Greenshield Student Centre for more details.

The KSU issues Union membership cards which serve as your KSU membership card, International Student Identity Card (offering major discounts in Halifax and around the world), and Health Plan card. You can get a card in the KSU office. It will make your life much easier and far more exciting.

If you are on the plan, your health and dental plan number is your student number with B00 replaced by UKC. For example, if your student number is B00123456, your health plan number will be UKC123456.

Questions can be emailed to the KSU’s Services and Campaigns Coordinator, Michaela Sam, at or you can give us a call at 902-429-3399.

The Opt-Out Period and the Black-Out Period

All full time students are automatically enrolled in the plan but can opt out online between September 1, 2018 to September 18th, 2018. Since we cannot finalize the enrolment lists until after the opt-out period closes, Green Shield cannot process our claims (either direct billing or mailed in receipts) until the first week of October 2018.

How to Opt Out
  1. Log into your DalOnline account at
  2.  Select “Web for Students”.
  3. Select “Opt In/Opt Out” from the list of options. It should be near the bottom of the page.
  4. Select “Fall Term.”
  5. Enter the required information. In order to opt out you must show that you have existing comparable supplementary health coverage.
  6. Once you submit your information your opt-out is sent to the administrator for review. This review process can take 48-72 hours.
  7. You will receive one of three status updates:
    1. Accepted. You have successfully been opted out.
    2. Declined. Your opt-out has been declined. This usually means you did not show evidence of existing comparable coverage.
    3. Pending. You will be asked to provide additional information, usually this is just seeking clarification regarding your comparable coverage.

Please provide the requested information as soon as possible or contact the KSU if you have any questions. Once your opt-out has been approved you will receive a credit for the amount reimbursed. It will be placed on your account with the King’s Bursar’s office and will count against future charges (i.e. tuition fees).

Coverage Basics 2018/2019

Full details of our plan coverage are available at Green Shield’s webpage.

Information for Master of Fine Arts Students

Master of Fine Arts Students can access the 2018 MFA Health Plan Primer here. All questions can be directed to the KSU’s Services and Campaigns Coordinator, Rebecca Stuckey at

Contact Information

Questions about coverage details, claims, etc:

If you have any unresolved issues with Green Shield or are unsure about your registration in the plan, please do not hesitate to contact the KSU’s Services and Campaigns Coordinator, Rebecca Stuckey, at or 902-429-3399.